January Meeting
Tuesday, January 13, 2009 6:00-8:00
Drinks and Hors d'Oeuvres at 6pm, Meeting from 6:30-8pm
Service Management Group, 210 W. 19th Terr. Kansas City, MO 64108
Translating Numbers into Action:
A discussion about SMG's customer and employee satisfaction research and how
they use the data to solve key business problems. For questions or to RSVP, contact Carolyn Catenhauser (ccatenhauser@servicemanagement.com or 816-841-5611).